Air India Launches Mobile Ticket Booking Facility

Air India launched mobile phone booking facility for buying and paying for domestic tickets using mobile technology on Tuesday, March 20, 2012.

Now a customer can book and buy an AI domestic travel ticket through the cellphone, using a one-time downloadable Ngpay software.

Payments can be done through credit/debit cards/net-banking through the mobile phone itself.

For this, the passenger needs only to sms 'ngpay' to 56767 and download the free Ngpay software from ngpay.com on his GPRS enabled mobile phone.

The software takes up between 65 to 80 kb space, depending on the instrument model.

The process of booking and payment for a particular flight is menu driven and extremely user friendly.

The moment booking and payment transaction is complete, the customer is informed about the ticket by two means — sms: with details about the booked sector with flight number and reference, that is, PNR and an Itinerary Ticket Receipt (ITR) through the e-mail.

The passenger not having a hard copy of the ITR, may report at the kerbside counter of Air India with the sms detail, along with a photo ID proof, for taking a copy of the ITR to enable him/her to enter the airport.