Philippines: ICT Negros Offers Free Call Center Training

The Information and Communications Technology (ICT) Association in Negros Oriental and member-companies of the Business Processing Association of the Philippines (BPAP) are inviting individuals who aspire to become call center agents to avail of the scholarship programs under the information technology-business process outsourcing industry-based training for work scholarship program.

ICT Dumaguete president Randy Bandiola said 900 slots for scholarship are offered by three Tesda accredited schools.

Metro Dumagute College is accepting 400 scholars, while the remaining 500 slots are divided between the Philippine Call Center Institute (PCCI) and Science Technology Institute (STI).

The training does not only include voice or call center training, but also important segments of non-voice BPO such as legal, health, care information management, publishing, animation, game development and software development.